Privacy Policy

Last updated: August 20, 2025

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

Collection of Personal Information

• We collect personal information that is reasonably necessary for our functions and activities as a volunteer organisation. This may include your name, email address, phone number, postcode, occupation, and profile photo.
• We may also collect usage data about your interactions with our website, including pages visited and actions taken.
• We will only collect personal information by lawful and fair means, and where practicable, directly from you.

Collection of Personal Information from Children

• We do not knowingly collect personal information from children under 16 years of age without parental consent.
• If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Use and Disclosure of Personal Information

• Your personal information is used to create and manage your volunteer account, communicate with you about programs and events, improve our services, and comply with legal obligations.
• We will not use or disclose your personal information for any other purpose without your consent, unless required or authorised by law.
• We may disclose your information to trusted third parties who assist us in operating our website and services, or to government authorities as required by law.

Data Quality and Security

• We take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, up-to-date, and complete.
• We implement reasonable security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Access and Correction

• You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out-of-date.
• Requests for access or correction can be made by contacting us using the details below. We may require verification of your identity before responding to your request.

Anonymity and Pseudonymity

• Where lawful and practicable, you have the option of not identifying yourself or using a pseudonym when interacting with us.

Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your experience and analyse usage. You can disable cookies in your browser settings, but some features may not function as intended.

Overseas Disclosure

We do not routinely disclose personal information to overseas recipients. If we do, we will take reasonable steps to ensure that the overseas recipient does not breach the APPs.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be published on this page with the revised date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

For more information about privacy, you may visit the Office of the Australian Information Commissioner (OAIC) website at https://www.oaic.gov.au/.